Triathlon Technology Inc.
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QUALITY CODES

The condition of our products are qualified during an extensive technical audit and we attach a suffix to the end of each manufacturer part number to indicate a product’s “Condition Code”. In addition to the cosmetic quality of the equipment, the condition code generally denotes the applicable warranty.

01: Brand New Equipment
Brand new in factory sealed packaging, just like you would buy in a store or direct from the manufacturer. These include the manufacturer’s original warranty.

02: Brand New Equipment – Bulk packaging
This is new equipment but not in the original retail packaging. Usually this equipment comes in plain brown cardboard boxes or is bulk packaged (many units in one box). Amazon has adopted a similar packaging approach that minimizes waste and call it “convenience packaging” or “easy-to-open packaging”. Shipping expenses are often dramatically reduced with this packaging. This equipment could be pulled from new equipment that was dismantled for parts. These products are regularly eligible for the manufacturer’s original warranty.

03: Brand New Equipment
Brand new factory sealed equipment that for one reason or another is no longer covered by the manufacturer’s original warranty, but will be covered by a Triathlon depot warranty for three years.

04: Open Box Equipment
Demo equipment that may or may not have its original retail box. This product has been opened and possibly used for a very short time, usually as a demonstration unit. They may or may not include manuals. These often include the remainder of the manufacturer’s original warranty, and will be covered for at least three years by depot warranty from Triathlon.

05: Open Box Equipment
Demo equipment that may or may not have its original retail box. This product has been opened and possibly used for a very short time, usually as a demonstration unit. They may or may not include manuals. These products are not eligible for the manufacturer’s warranty, but will be covered by a three year depot warranty from Triathlon.

06: Refurbished Grade A Equipment
Used equipment that has been refurbished to “like new” condition. All 06 equipment has been thoroughly tested by Triathlon technicians to ensure it functions as new. Triathlon engineers certify 06 products have been cleaned to our highest standards and reflect only a reasonable level of wear for refurbished equipment. Items in this condition code do not have manuals and may or may not have an operating system. These products will be covered by a three year depot warranty from Triathlon. *Refurbished printer ink & toner and batteries are not covered by warranty.

07: Refurbished Grade B Equipment
Used equipment that after refurbishing shows some minor cosmetic imperfections or wear and tear that would be a little heavier than usual. The condition of the product in no way impedes its functionality. All 07 equipment has been thoroughly tested by Triathlon technicians to ensure it functions as new. Triathlon engineers certify 07 products have been cleaned to our high standards. Items in this condition code do not have manuals and may or may not have an operating system. These products will be covered by a three year depot warranty from Triathlon. *Refurbished printer ink & toner and batteries are not covered by warranty.

08: Factory Refurbished Equipment
This equipment is factory refurbished by the Original Equipment Manufacturer (i.e. Dell, HP, Lenovo etc) and carries the remainder of the original manufacturer’s warranty. This equipment may or may not include manuals.

General Notes for all condition codes:
* All computers come with a power cord, mouse and keyboard.
* All monitors come with a power cord and monitor cable.
* All printers come with a power cord and a printer cartridge unless otherwise noted in the product description. We do sell some printers without cartridges and you will see the words - "No Ink" in the product description. 

Products and Solutions 

In addition to being an Authorized Reseller for many world-class technology products from OEM's like, Dell, HP and Lenovo, Triathlon also maintains a substantial inventory of Secondary Market products.  A mix of new, end-of-line and refurbished technology can help you stretch the impact of your technology budget.


We offer real-time price and availability on our ecommerce site at: shop.triathloncc.com and Weekly Specials as well.


We also offer a Downloadable Price List that you can peruse at your leisure.


The guide below will help you accurately interpret the quality and condition codes referred to in our price lists.